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Automotive Service Advisor

Hertz

21d ago

0SupportRemote, USjobspy_indeed
remoteindeed

Chill analysis

0/10

How async / no-phone this role is, scored from the listing text:

  • flexible schedule (+2)
  • phone calls (-3)

Job Description

**A Day in the Life:** Remote position on a schedule varying Mon\-Fri 4:00am to 7:00pm and Sat\-Sun 4:00am to 5:00pm **Pay: $25/hr. Posting open until the position is filled.** **\*Ability to work REMOTE – Required to be located in the surrounding Denver area\*\*** **What You’ll Do:*** Ensure vendors are performing requested repairs at agreed upon pricing. * Reviewing a wide range of vehicle repair requests. * Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM. * Handle repair disputes with national account vendors. * Validating parts pricing and labor times. * Guarantee vehicle repairs adhere to company policies and address safety concerns. * Efficiently drive down vendor cycle time to minimize out of service days. * Handle phone calls related to vehicles experiencing extensive down time. * Adhere to goal setting metrics for all job functions. * Review vehicle repairs. * Handle phone calls, emails, and chats. * Working behind a desk. * Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid. **What We’re Looking For:*** Highschool Diploma or GED. * 3 years of previous vehicle maintenance experience. * Minimum of 4 ASE certifications related to job scope. * Ability to work remote. * Fleet experience preferred. * Automotive vehicle repair background. * Ability to multitask. * Negotiation. * Computer literate. * Customer service. * Experience with labor guides. **What You’ll Get:*** Remote Work. * Up to 40% off the base rate of any standard Hertz rental. * Paid Time Off. * Medical, Dental \& Vision plan options. * Retirement programs, including 401(k) employer matching. * Paid Parental Leave \& Adoption Assistance. * Employee Assistance Program for employees \& family. * Educational Reimbursement \& Discounts. * Voluntary Insurance Programs \- Pet, Legal/Identity Theft, Critical Illness. * Perks \& Discounts –Theme Park Tickets, Gym Discounts \& more.