Marketing Communications Program Manager

Thank you for considering a career at Ensemble!Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $92,400 - $138,600/yr based on experience By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. Ensemble is seeking a proactive, creative and relationship-driven Communication Manager to advance our communications program, strengthen media visibility and build the systems and relationships needed to scale results. This role will lead proactive media relations, thought leadership support, awards, strategic amplification and communications measurement. The Communication Manager will deepen relationships with key healthcare and business reporters, industry advocates and other influential voices while building trusted internal partnerships that surface expertise, operational insights and timely story opportunities. The ideal candidate is a strong writer, relationship builder and curious reporter at heart. This person follows the issues shaping healthcare, develops a deep understanding of how Ensemble operates, recognizes what is newsworthy and turns complex ideas into timely, relevant stories supported by evidence. This is an individual contributor role reporting to the Director of Marketing Communication. Key Responsibilities: Media Relations + Relationship Development Build and deepen trusted relationships with key healthcare, business and trade reporters, editors, industry advocates and other respected voices shaping healthcare and revenue cycle conversations. Identify timely story opportunities and develop targeted pitches grounded in industry trends, Ensemble expertise, data and business priorities. Manage proactive and reactive media outreach, including reporter research, interview coordination, follow-up and coverage tracking. Maintain media lists, pitching calendars, relationship history and editorial opportunities to create a disciplined, repeatable media relations program. Monitor media conversations and emerging issues to identify opportunities for Ensemble to contribute relevant expertise. Thought Leadership + Executive Support Monitor healthcare, financial, technology and revenue cycle trends to surface relevant media and thought leadership opportunities. Build trusted relationships across the organization to understand how Ensemble operates, identify knowledgeable internal sources and uncover proof points, data and operational stories that support differentiated communications. Prepare briefing materials, talking points, background research and anticipated questions for media interviews, podcasts and priority external opportunities. Coordinate opportunities from preparation through follow-up, working closely with spokespeople, subject matter experts and internal partners so participants have the context, evidence and support needed to contribute effectively. Partner with content and social teams to extend approved narratives and earned opportunities across appropriate channels. Awards + Strategic Amplification Manage awards and recognition opportunities, including identification, submission development, tracking and results. Maintain a forward-looking awards and external opportunities calendar to improve planning and maximize relevant opportunities. Identify opportunities to strategically amplify Ensemble’s presence around priority industry events through earned media and thought leadership. Partner across communications to extend high-value media coverage, awards and external opportunities across appropriate channels. Measurement + Program Fundamentals Establish consistent tracking across media relationships, outre