XTN-744D707 | ZOOM: MASSMARKET ACCOUNT EXECUTIVE

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom! We are looking for SMB Account Executives based in Manila, to create long-term & trusting relationships with our existing customers. The role is to oversee a portfolio of assigned customers where you will be tasked in growing and maintaining them. This will be done through driving product adoption, delivering campaign messages, ensuring our clients meet their communication needs and actively seeking upsell opportunities. You will also be responsible for acquiring net-new customers through referrals and prospecting.Furthermore, this role will include connecting with key business executives and stakeholders. You will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. If you are familiar with Salesforce.com, have a flair for client communication and understand customer behavior, we would like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.Account Executives at Zoom:Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metricsCollaborate with sales team to identify and grow opportunities within your portfolioAssist with challenging client requests or issue escalations as neededRequirements3+ years work experience as an Account Executive, Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, SDR/BDR or relevant role preferably in the technology fieldDirect SaaS / Cloud or Technology selling experience preferredDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelSolid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office is preferredExperience delivering client-focused solutions to customer needs through consultative sellingProven ability to juggle multiple account management tasks at a time, while maintaining sharp attention to detailExcellent listening, negotiation, and presentation abilitiesStrong verbal and written communication skillsWilling to work night shift (US hours)Originally posted on Himalayas